Shop Terms of Sale

Arcade Processing LLC d/b/a CardOutpost

Applies to physical graded cards purchased from shop.cardoutpost.com · Effective Date: August 27, 2026 · Last updated: August 27, 2026

1. What these terms cover

These Terms of Sale govern your purchase of physical, professionally graded trading cards from the CardOutpost shop at shop.cardoutpost.com (the "Shop"). The seller is Arcade Processing LLC d/b/a CardOutpost, registered at 131 Continental Dr, Suite 305, Newark, DE 19713, USA ("CardOutpost," "we," "our," "us").

They are separate from, and additional to, the CardOutpost platform Terms of Service, which govern your account, deposits, balances and the virtual packs sold on the main site. Where a matter concerns your account or balance, the platform Terms apply; where it concerns a physical card you bought here, these terms apply. Our Returns & Refunds policy and Shipping Policy form part of these terms.

2. What you are buying

Each listing in the Shop is a specific physical card that has been graded and sealed by a third-party grading company, sold at a fixed price. This is an ordinary sale of goods. It involves no randomisation, no pack opening and no element of chance — you see the exact card, its grade and its price before you buy.

Listings are single-item inventory. A card shown as available is one physical slab; once it sells, the listing may show as sold out until we stock another copy of the same card at the same grade.

3. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction if higher, and you must have a CardOutpost account to complete a purchase. You must be able to receive delivery in one of the destinations listed in our Shipping Policy, or be willing to hold the card in your account until we serve your country.

4. Prices and payment

All prices are shown in US dollars and are the full price of the card.
Purchases are paid from your CardOutpost account balance. If your balance is short, you will be prompted to add exactly the shortfall before the purchase completes.
Import duties, taxes and customs charges levied by the destination country are not included and are the recipient's responsibility.
We may change the price of a listing at any time before you buy. The price that applies is the one displayed when your purchase completes.

If a listing is published with an obviously incorrect price or description, we may decline or cancel the order and refund you in full rather than fulfil it. We will tell you if that happens.

5. When your order is accepted

Your purchase is complete, and the contract of sale formed, when the card is credited to your CardOutpost inventory and payment has cleared. A card in your inventory is yours — it is not dispatched automatically, and you request physical delivery when you choose. Title and risk in the card pass to you on delivery to the address you provide.

6. Grading, condition and authenticity

Cards sold here are graded by independent third-party grading companies. The grade, certification number and slab imagery shown on a listing identify the card as that grading company assessed it.

The grade is their opinion, not ours. We do not grade cards, and we make no representation that a card would receive the same grade if resubmitted.
Slabs are never opened. We do not open, re-case or re-grade a sealed slab, and we ship the card in the slab it was graded in.
Authenticity. We sell only cards in sealed slabs from recognised grading companies. If a card you receive is not authentic, or is not the card and grade described, Section 5 of the Returns & Refunds policy applies and you are refunded in full.
Photographs are of the actual card where shown. Minor variation in colour or lighting between a photograph and the card in hand is not a defect.

Trading cards are collectibles. Their market value fluctuates, and nothing on the Shop is a prediction, guarantee or investment advice about what a card will be worth.

7. Delivery

Delivery, free shipping, destinations, packaging and insurance are set out in the Shipping Policy. In summary: a single card ships free to the destinations we serve, fully insured and tracked, and dispatched when you request it.

8. Returns and cancellation

You may return any card within 30 days of delivery for a full refund, with a prepaid return label at our cost, under the Returns & Refunds policy. Nothing in these terms limits any statutory right of cancellation or any consumer right that cannot be excluded by law in your jurisdiction.

9. Intellectual property

Card names, artwork, logos and characters are the property of their respective rights holders. CardOutpost is not affiliated with, endorsed by or sponsored by any trading card publisher or grading company. Their names and marks appear only to identify the physical product being sold.

10. Disclaimers and limitation of liability

Except as expressly set out in these terms, the Returns & Refunds policy, and any consumer rights that cannot be excluded by law, the Shop and the cards sold on it are provided without further warranty.

To the fullest extent permitted by law, our total liability arising out of or in connection with a purchase is limited to the amount you paid for the card concerned, and we are not liable for indirect or consequential loss, including any loss of expected resale or collectible value. Nothing here excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded.

11. Governing law

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules, and are subject to the same dispute-resolution provisions as the platform Terms of Service. If you are a consumer resident elsewhere, this does not deprive you of the protection of the mandatory consumer law of your country of residence.

12. Changes to these terms

We may update these terms. The version that applies to a purchase is the one published when that purchase completed, and material changes will be reflected in the "Last updated" date above.

13. Contact

Arcade Processing LLC d/b/a CardOutpost, 131 Continental Dr, Suite 305, Newark, DE 19713, USA. Email support@cardoutpost.com — see also our Contact page.