Shipping Policy
Arcade Processing LLC d/b/a CardOutpost
Applies to physical cards on CardOutpost · Last updated: September 2, 2026
1. Free shipping
Every graded card sold on this storefront ships free of charge when it is the only card in the shipment, to every destination we serve. There is no minimum order value, no handling surcharge and no separate packaging fee — the price shown on the product page is the price you pay. This applies to every product; there are no exclusions.
2. Where we ship
We currently ship physical cards to the following 32 destinations:
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Denmark
- Finland
- France
- Germany
- Hong Kong
- Ireland
- Israel
- Italy
- Japan
- Malaysia
- Mexico
- Netherlands
- New Zealand
- Norway
- Philippines
- Poland
- Portugal
- Singapore
- South Africa
- South Korea
- Spain
- Sweden
- Switzerland
- Taiwan
- United Arab Emirates
- United Kingdom
- United States
If your country is not listed, you can still buy and hold cards in your CardOutpost account — you simply cannot request physical delivery yet. We are adding destinations over time; email us and we will tell you where yours stands.
3. How delivery works
Cards are not dispatched automatically. A card you own is credited to your CardOutpost inventory, and you request delivery when you are ready - so you can hold a card, or collect several purchases and have them sent together.
- Buy - the card moves into your inventory as soon as payment clears.
- Request delivery - choose the card and confirm your address whenever you want it shipped.
- We pack and dispatch - your card is packed and shipped once your delivery request is processed.
Orders move through four states you can follow from your account: Order Placed, Processing, Shipped, and Delivered.
4. Handling and transit times
Delivery requests are processed within 2 business days. Transit time depends on destination, and international parcels may be held briefly by customs.
Business days exclude weekends and public holidays. Tracking updates come from the carrier, so movement can take up to 48 hours to appear after dispatch.
5. Packaging
Every card is penny-sleeved and secured in a rigid magnetic-closure display case — our Premium Magnetic Case — then boxed for transit. Graded cards ship inside their original sealed grading slab; we never open, re-case or re-grade a slab.
6. Shipping several cards together
Free shipping covers a shipment containing a single storefront card. When you combine cards into one shipment — or include cards obtained elsewhere on the CardOutpost platform — that shipment is charged at our standard flat rate of $20 shipping plus $5 packaging ($25 total), however many cards it contains. For two or more cards that is usually cheaper than shipping each one separately; to keep delivery free, request each card on its own.
Outpost Gold members pay half. An active Outpost Gold membership prices combined shipments at $10 instead of $20 — $15 including packaging, against $25 at the standard rate. The member rate is applied automatically at checkout for as long as the membership is active; single-card orders are already free for everyone, so there is nothing to discount on those.
7. Addresses, customs and duties
You are responsible for the accuracy of the delivery address you provide. We cannot redirect a parcel once it has been dispatched, and a shipment returned to us as undeliverable because of an incorrect address may be re-sent at your cost.
Prices are shown in US dollars. Import duties, taxes and customs charges are set by the destination country, are not included in the price, and are the recipient's responsibility. We declare shipments accurately and cannot mark a parcel as a gift or understate its value.
8. Questions
Email support@cardoutpost.com with your order details and we will help.